Communication Matters

Analysis, critique, and advice on today's hot news topics from the perspective of a Strategic PR Consultant.

Posts Tagged ‘Houston’

IN DEFENSE OF FBI DIRECTOR COMEY, A GOOD MAN. Take a deep breath, y’all.

Posted by mrsmart on October 29, 2016



The FBI is supposed to be impartial and non-political in its discharge of its duties. I believe that’s what FBI director James Comey was attempting to show in his announcement yesterday. It landed like a bomb in the 11th hour in this hotly contested presidential election.
After constant berating from the GOP since July, and later by Mr. Donald trump, the GOP nominee, because he declined to charge Mrs. Hillary Clinton for only God knows what, Mr. Comey wanted to show his impartiality and do “the right thing.” For the GOP, yesterday, he did the right thing.
With that, Comey is once again the darling of the right. Mr. Trump changed his tune. He now calls the federal system not as rigged as he thought.
For that, I’m happy for my brothers and sisters, Trump’s supporters. They get another crack at Hillary Clinton’s e-mail “investigation.”
This begs the question. Would the GOP accept director Comey’s finding this time if he comes back with the same conclusion that he did in July, and not indict Hillary Clinton for her e-mails?
To be sure, for Hillary’s supporters, the timing couldn’t be worse. The media didn’t help matters.
All day the media reported wrongly that the FBI is reopening Hillary’s e-mail investigation giving her supporters unnecessary anxiety.
However, I think they too are overreacting. Reread the letter.
Director Comey just made a mistake in wording his letter and possibly its timing. The letter simply says the FBI is REVIEWING new set of e-mails they just found from a laptop and may be tied to Hillary Clinton. This laptop happens to belong to Hillary’s staff, who just happens to have been married to ex-congressman Anthony Weiner, whom they are really investigating. They want to see if there’s anything worth opening an INVESTIGATION further into Hillary’s e-mails. That’s all.
For Hillary’s supporters, take a deep breath. I think this is akin to hitting a speed bump on your way to your destination.
Emmanuel A. Smart, Strategic PR Consultant
Houston Public Relations Training Institute
Houston, TX

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The Power of The Apology in Forgiveness. It works!

Posted by mrsmart on February 25, 2014


Contrary to popular misconceptions, apologizing in a conflict as what we just witnessed in Ukraine is neither a sign of admission of guilt nor a sign of weakness. It is in the spirit of community preservation. The unexpected outcome may be greater national unity as a result.

Want to build crisis management skills and help your organization survive? Join us at Houston PR Training 2014, Houston, TX
Breakthrough Strategies For Today’s Business Communicators.

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Posted by mrsmart on February 21, 2014

spokespersonIn good times or bad, like in a crisis, your organization’s Spokesperson represents your organization, creating or reenforcing its public image. Choose wisely:

Find someone good looking and articulate; someone with knowledge of your organization and its stakeholders; someone who speaks the native dialect and preferably with distinct local accent. Remember BP CEO, Tony Hayward, a Briton, serving as Spokesperson during the 2010 Gulf Oil-Spill Disaster near Texas?

Learn more when you join us at: Houston PR Training 2014. Houston, TX

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The Power of Search Engine Optimization.

Posted by mrsmart on February 20, 2014

seo-imageEver heard the phrase, Search Engine Optimization or SEO? It is simply an online publicity plan for your website. Done right, it saves cost with online marketing, improving your odds for online success. A good SEO starts with finding a great domain for your business. One with your products or services as keywords in it! Example. If you offer chemistry tutorial. Try smithchemistrytutorial dot com. Know what folks Google search when looking for chemistry tutorial? You guessed it.

Want to build your SEO skills?
Join us at Houston PR Training 2014, Houston, TX
Breakthrough Strategies For Today’s Business Communicators.

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The Power of First Impressions

Posted by mrsmart on February 19, 2014


Subtle ways to build, manage and protect your company brand reputation.

Join us for PR Seminar 2014–Better Business Communication Solutions (BBCS)
Empowering employees with PR tools to build, market and protect company best.

Each in-person visit to our offices and stores, each e-mail, each telephone call with customer service, and each visit to company website leaves certain impression. Each subsequent contact, in turn, builds an image about your company brand reputation, increasing sales and improving results.

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Posted by mrsmart on March 24, 2011

Unless CBS has become a monastery in the few weeks since, the Network must find a way to bring Charlie Sheen back into its fold, and FAST!

Employing the power of the new social media, Sheen has quickly returned the luster to his supposedly damaged brand, thereby rewriting the rules of PR. This isn’t how it was supposed to happen.

When CBS fired Charlie Sheen on March 4, 2011 from the CBS hit show, Two and a half men, following Sheen’s comments that insulted the show’s creator, the calculation was that Sheen was history.

With his well documented “bad boy” image to boot, his firing meant he was damaged goods. From a traditional PR and brand perspective, this narrative sounded true. Unfortunately, no one bothered to tell Charlie Sheen or the millions of followers he quickly garnered the very first day he set up his Twitter account, breaking the Guinness book of world records along the way.

This begs the questions; was Charlie Sheen’s reputation really damaged in the first place? If so, would it be his personal or professional reputation? Could CBS have made a mistake in firing him thinking audiences cared enough about his personal theatrics, and thus would jettison him and the network? Or, importantly, does Sheen’s entertainment value trump his personal shortcomings?

In my opinion, the latter is the case. Sheen is and always has been an entertainment GOLD. He has the pedigree. His record one million Twitter followers explosion in one day proves it. Last I checked, CBS is not a monastery and Sheen was never hired by CBS to become a monk, or for his clean cut image. CBS, therefore, should stop pussyfooting and conclude the rumored renegotiation of Charlie Sheen’s contract, FAST.

In the world of entertainment, audience is King. With Sheen attracting millions of fans, CBS has nothing to lose except the additional new audiences he brings, which other networks would gladly pay top dollar to snatch should CBS balk.

Join us for PR Seminar 2011. Houston, TX.

Smart Expressions, Emmanuel A. Smart, Strategic Public relations Consultant, image consultant, Houston, tx, public relations, Charlie Sheen, crisis communication, public relations seminar, houston, texas, corporate communications training, business communication.

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